Phillips, Paul and Pine, R. (2005) Performance Comparisons of Hotels in China. International Journal of Hospitality Management, 24 (1). pp. 57-73. ISSN 0278-4319.
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China’s hotel industry has only really existed since 1978. In that time, it has grown in size and complexity of ownership. Quality has been improved by the introduction of foreign management techniques and quality standards, for example the star-rating system of hotel classification. This paper compares performance of hotels using various hotel groupings according to ownership, size and star rating. The comparisons indicate that better performance occurs in hotels that have foreign ownership connections (especially those linked to Hong Kong, Macauand Taiwan partners), those that are bigger and those which have a higher star rating. According to the World Tourism Organization, China is forecast to become the world’s number one tourist destination by 2020. This paper also identifies the major issues facing the Chinese hotel industry and the government as they face this astounding prediction.
|Subjects:||H Social Sciences > H Social Sciences (General)|
|Divisions:||Faculties > Social Sciences > Kent Business School > International Business and Strategy|
|Depositing User:||Paul Phillips|
|Date Deposited:||08 Oct 2008 15:28|
|Last Modified:||14 Jan 2010 14:40|
|Resource URI:||http://kar.kent.ac.uk/id/eprint/10314 (The current URI for this page, for reference purposes)|
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