Cultural Tensions - Exploring Call Centres in the Public Sector

Pyman, A. and Anderson, E. and Teicher, J. (2006) Cultural Tensions - Exploring Call Centres in the Public Sector. International Journal of Human Resource Development, 6 (2/3/4). pp. 279-296. ISSN 1465-6612.

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Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculties > Social Sciences > Kent Business School > Industrial Relations/HRM
Depositing User: Amanda Pyman
Date Deposited: 09 Sep 2008 08:56
Last Modified: 14 Jan 2010 14:39
Resource URI: http://kar.kent.ac.uk/id/eprint/10260 (The current URI for this page, for reference purposes)
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